Updated Refund Policy for RaushanCityBazar.com At RaushanCityBazar.com, customer satisfaction is our top priority. If you face any issues with our products or services, our refund policy is here to assist you.

1. Refund Eligibility ●

If the product is damaged, defective, or incorrect at the time of delivery.

● The product must be unused and in its original condition.

● The product must be returned with its original packaging and invoice.

● Refund requests must be made within 7 days of delivery.

2. Non-Refundable Items Due to the nature of certain products, they are not eligible for refunds, such as:

● Food and beverages. ● Undergarments, cosmetics, and personal care products. ● Items sold on sale or at a discount.

3. Refund Process

● To initiate a refund, contact our customer care team or place a return request via the app.

● The returned product will be inspected before the refund is processed.

● The refund amount will be credited to the original payment method (e.g., bank account, wallet).

● If you do not accept the item or order, your amount will be credited to the RaushanCityBazar app and website wallet.

● You can use this wallet balance for future orders at the time of payment. ● If you face any issues with refund processing, please contact our team: ○ Phone: 7050837068 ○ Email: rk4582294@gmail.com We will resolve your concerns at the earliest.

4. Cancellation Policy

● Orders can only be canceled if the product has not yet been dispatched for delivery.

● Once the cancellation is confirmed, the refund process will be initiated. 5. Contact Us For any queries or assistance, please contact our customer support team:

● Email: support@raushancitybazar.com ● Phone: [Insert your helpline number] ● Working Hours: 9:00 AM to 7:00 PM We are grateful for your trust and support. Thank you for shopping at RaushanCityBazar.com! �